Shipping and Returns
WHEN CAN I EXPECT MY ORDER?
Your order will arrive within 4-5 business days.
WHERE DO YOU SHIP?
We currently ship to all addresses in the United States.
WHAT DOES SHIPPING COST?
Shipping is free on all orders!
WHAT IS YOUR RETURN POLICY?
Not totally satisfied with your purchase? We want to make it right. That's why returns and exchanges at PRIVE REVAUX are easy.
You may return product for any reason within 30 days of the original purchase date to receive a full merchandise refund via your original form of payment (including PayPal). Merchandise must be returned and received unworn, in the original packaging, with the original shipping invoice.
Complete the Return Form on-line and include it with the item for return.
Just follow these simple steps:
- On the RETURNS page enter your order number and the email address used when placing your order.
- Follow the guided procedure and print the Return Label & Authorization.
- Pack item(s) in the original packaging including any documentation, accessories and manuals received with the product - make sure the package is secure and that the contents do not risk being damaged during shipping.
- Attach the Return Label - postage required, on the outside of the package covering any previous address label.
Please allow 7-10 days to process your return and credit your original form of payment. Postage is required for return.
HOW DO I SETUP AN EXCHANGE?
Here's how it works: Exchanges are processed like a return and reissued as a new order. You'll receive a credit for the items you're sending back and a separate charge for the exchange order placed, you must place your reorder.
WHAT ABOUT PRODUCT REPLACEMENTS?
If you have chosen to replace a faulty product, a new product will be sent to you as soon as the faulty product has been received and processed at our warehouse.