Basic Info and Getting Started

What information do I need to get started?

Have your prescription and PD (pupillary distance) available (more information on how to get this below). You’ll need to type in your prescription and PD value to complete your order. Visit our Prescription Eyeglasses Collection Here and select the frames you love! Every frame includes a trifold case and cleaning cloth with your purchase.

Do you have prescription sunglasses?

Absolutely, you can find all our available prescription sunglasses on our Prescription Sunglasses Collection Here.

I found a frame style, but there is not an option for prescription. Are all styles available for prescription?

We have a wide range of frames available to add your prescription. Please visit our Prescription Eyeglasses to view all styles available with a prescription.

Technical Prescription Details

How do I read my prescription? What do all the abbreviations and numbers mean?

The key to reading your eyeglasses prescription, whether you have nearsightedness, farsightedness, astigmatism, or anything else, is knowing what OD and OS stand for.

Sometimes appearing as O.D. and O.S. (oculus dexter and oculus sinister), which are abbreviations in Latin for right eye (OD) and left eye (OS). Some doctors may use O.U. which means both eyes, or RE and LE for right eye and left eye, respectively.

There are other abbreviations in your eye prescription.Here is what each of them means:

Sphere (SPH): Measured in diopters, the number under this header refers to the lens power necessary for each eye. A minus (-) is used to correct nearsightedness. A plus (+) sign next to the number refers to farsightedness correction.

Cylinder (CYL): The lens power (also diopters) used to correct astigmatism. If you have no astigmatism or very slight one, nothing will appear under this column. Just like with Sphere, minus is used to indicate lens power for nearsighted astigmatism, plus is for farsighted astigmatism.

Axis (Ax): Like Cylinder, this only applies to astigmatism prescriptions. The numbers under this column refer to angle degrees (1 to 180) and not diopters. If your prescription includes Cylinder lens power, it must include Axis as well.

Add: Only used for multifocal (progressive/bifocal) lenses. It refers to the added magnifying power applied to the bottom of the lens in multifocal lenses. PAL is used in some cases by eye doctors when the addition for progressive lenses is different compared to bifocals.

Prism: Prism is used to correct double vision or vision displacement. The value on the prescription refers to the number of diopters applied to compensate for the image alignment issues.

Segment Height: SH or seg is the vertical measurement in millimeters from bottom of the lens to the beginning of the progressive addition on a progressive lens, or the top line of a lined bifocal. Segment height does not apply to single vision.

What is pupillary distance (PD)?

The distance between your pupils. This measurement is used for an accurate determination where you look through the lens of glasses or sunglasses.

How can I measure pupillary distance (PD)?

Learn how to measure your PD if it is not included in your prescription.

• Measure PD with a Ruler and a mirror Stand 8 in away from a mirror.
• Hold a ruler against your brow line.
• Close your right eye
• Align the ruler’s 0 mm with the center of your left pupil.
• Look straight ahead.
• Close your left eye and open your right eye.
• The mm line that lines up to the center of your right pupil is your PD.
• You now have a single PD measurement.

What is the difference between standard and high-index lenses?

Our standard lenses are made with polycarbonate, an extremely tough transparent plastic with impact resistance. High index lenses are thinner, more powerful lenses. They're lightweight and stylish, but are mostly reserved for those with higher vision correction needs. While most prescriptions are compatible with more than one specific index, it's up to you to decide which one fits your personal needs

Do you offer prescriptions with prism correction?

Currently we do not have prism correction service available.

Are there any limits on the types of prescriptions you can fill?

We currently offer prescription lenses in single vision and progressive. Most of our prescription frame assortment will support total power ranges from -9 to +3. To calculate your total power range, simply add the sphere and cylinder numbers together. You will have to repeat this for both eyes to ensure both prescriptions can be fulfilled. For example, if your sphere is -2.75 and your cylinder is -.75 for your left eye, your total left eye power is -3.5. -2.75 + -.75 = -3.5. LEFT (OS) Left Sphere: -8 to 3 (OS) Left Cylinder: -3 to 3 (OS) Left PD: 27 to 37 (OS) Left Axis: 0 to 180 RIGHT (OD) Right Sphere: -8 to 3 (OD) Right Cylinder: -3 to 3 (OD) Right PD: 27 to 37 (OD) Right Axis: 0 to 180

Product Features

What is a bifocal or progressive lens? And do you offer bifocals or progressive lenses?

Bifocals contain two lens powers. Progressive multifocal lenses gradually change in power from the top half of the lens to the bottom, and thus contain many lens powers. Currently we do not have bifocals. Most of our prescription glasses offer progressive lenses.

What are blue-light blocking lenses? And do you offer prescriptions with blue-light lenses?

A filter in the lens that blocks and filters out blue light from getting through. Highly recommended when looking at screens on your computer, phones and other electronic devices. It reduces the exposure to blue light waves that tire your eyes, affect sleep and overall well-being.

We do offer a standard blue light lens. Our blue-light lenses block high-energy visible blue light emitted from digital screens on computers, televisions and mobile devices. Unlike most blue-light lenses, ours do not have a yellow tint that results from a coating applied to the glasses. Our blue-light technology is actually built into the polycarbonate lens to give you durable protection and a crystal-clear view.

Do your blue-light lenses have a yellow tint?

Although many blue-light lenses have yellow-tinted lenses to filter out HEV blue light, our blue-light lenses do not have a yellow tint.

Why is it important that the frames fit you properly?

Every human head is unique, each face has different measurements and no other eyes on earth are exactly like yours. Since eyeglass frames fit certain face shapes differently, it is important to observe how a frame rests on your unique facial features. For example, if the bridge area does not fit properly on your nose then the glasses will slide down, affecting not only how they look and feel but also how you see. Also, if glasses are too narrow and tight, then they may put pressure on your face while restricting your peripheral vision. Wearing lenses with incorrect alignment specifications will commonly cause issues such as visual discomfort, blurriness, eye strain, “pulling sensation” and headaches.

How can I adjust the nose pads?

1. Grasp glasses by the bridge between thumb and forefinger. Do not hold by the frame or lenses.
2. After you have done step 1, gently pull apart the nose pads. Try not to do this too often, or you will wear down the metal. Its important that you find the sweet spot so that the frames will sit comfortably on the bridge of your nose.

How can I adjust the arms/temples of my new frames?

If you wear metal frames: Simply widen the plastic nose pads using your thumbs until the frames fit comfortably.

If you wear plastic frames:

1. First soak the arms of your glasses in hot/warm water for 30-60 seconds. Alternatively, you can use a blow dryer on a warm setting to make the arms more pliable.
2. Gently apply an upward outward pressure at the end of the arms to achieve a more relaxed fit.
3. If the frame slides down your face too much you can bend the earpiece/temple closer to a 90-degree angle to tighten the fit.

Payments and Insurance

Do you work with insurance companies for reimbursement?

Prive Revaux is considered an out-of-network provider. You can apply for reimbursement if you have an out-of-network benefit included in your vision insurance. Currently, we do not accept flexible spending account (FSA) and health savings account (HSA) payments, however, you can provide your detailed receipt for reimbursement.

How much does the Rx lens cost?

We offer a wide variety of lenses. Our single vision lenses start at $84.95 and Progressive lenses start at $195.

Shipping and Returns

How much is shipping?

Upon completion of your prescription; Standard shipping (21-28) business days for prescription orders) is free. Expedited shipping is not available.

How long does it take to receive prescription frames?

Prescription orders should arrive within 21-28 business days for both optical and sun prescription lenses.

Do you keep my prescription on file for future orders?

We currently do not save your prescription. We will be adding it into the site soon.

How do you handle returns for prescriptions?

All prescription purchases can be returned within 30 days to receive a full refund via your original form of payment. You can easily submit your return request online; visit our Returns Page.